Frequently Asked Questions
For full details about our services, quantities, and ordering process, visit our CD duplication services homepage.
Home / FAQ
General Questions
Duplication is best suited for short to medium runs and involves copying content onto recordable discs. Replication is typically used for large-scale manufacturing and involves pressing discs from a glass master. We’ll always advise which method suits your project based on quantity, budget, and usage.
For an overview of available options, see our disc production services.
Physical discs are commonly used for music albums, training materials, promotional content, software distribution, archives, and media submissions. Many creators still value discs for their permanence and professional presentation.
You can see how different formats are presented on our packaging options page.
Yes. We provide production for both CDs and DVDs, including audio, video, and data formats. Packaging is available for each format depending on your project requirements.
Orders & Quantities
Short runs typically start from 50 units, making them ideal for independent releases or small projects. Larger quantities are available for commercial distribution.
Yes. We keep production records, making reorders simple and consistent. This is especially useful if you need additional copies in the future.
To start a reorder, you can go directly to My account.
Packaging types are usually selected per order for consistency. If you need multiple formats, placing separate orders is recommended.
You can compare available formats on our packaging overview page.
Files & Artwork
We accept standard audio, video, and data formats. For artwork, high-resolution PDF files are preferred.
If you’re unsure, our team can guide you before you place an order.
Yes. All files are checked for basic quality and compatibility before production begins.
Yes. We offer optional assistance with artwork setup and file preparation if you need additional support.
You can request help when submitting files.
Disc Printing
Discs are printed using professional full-colour printing methods, including litho (offset), silk screen, and UV printing, which provide a clean and durable finish.
Our printing process is designed for durability. With normal handling and storage, the print remains clear and resistant to wear.
Packaging Options
We offer several professionally assembled packaging styles:
- Standard jewel cases
- Super jewel cases
- Maxi jewel cases
- Card wallets (4, 6, and 8 panel)
- Digipaks (multiple panel options)
You can explore each option in detail on our CD & DVD packaging page.
Yes. Packaging can be selected based on format, purpose, and presentation style. Each available option is outlined on our packaging options page.
Depending on the packaging type, inserts or printed panels can be included.
What’s included is clearly explained within each option on the packaging page.
Turnaround & Delivery
Turnaround times vary based on quantity and packaging. Typically:
- Express: 5-7 working days
- Standard: 2-3 weeks
- Economy: 3-4 weeks
Yes. Free delivery is available across the UK mainland.
Worldwide shipping is available, with costs calculated at checkout during the order process.
Quality & Reliability
Every order is produced using professional equipment and checked before dispatch. This ensures consistency across all discs and packaging.
Yes. Orders are delivered fully assembled and ready for sale, distribution, or submission.
Support & Aftercare
Yes. Our team is available to answer questions and help you choose the right options before ordering. You can reach us through our live chat service or by giving us a call.
If there’s a problem, contact us straight away. We’ll investigate and resolve the matter as quickly as possible.